Privacy Policy
Last Updated: February 12, 2025

1. Introduction
Welcome to Big Brothers Big Sisters Bermuda (“BBBS”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our organization, participate in our programs, or visit our website.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
We collect and process the following types of personal information:

  • Personal Identifiable Information (PII): Name, phone number, mailing address, and any details provided during program enrollment or volunteer applications.
  • Volunteer & Child Participation Information: Background information, mentoring preferences, and program participation records.
  • Donation & Payment Information: If you make a donation, we may collect payment details (processed securely via third-party payment processors).
  • Website Usage Data: Information about how you interact with our website, including IP addresses, browser types, pages visited, and duration of visits.
  • Marketing Preferences: Your preferences regarding newsletters, promotional updates, and other communications.

3. How We Use Your Information
We use the information collected for the following purposes:

  • To process volunteer applications and match mentors with children.
  • To communicate with program participants, donors, and supporters.
  • To manage and acknowledge donations securely.
  • To improve our website functionality and user experience.
  • To comply with legal obligations and ensure child safety in our programs.

4. Information Sharing & Disclosure
We do not sell or rent your personal information. However, we may share your data in the following circumstances:

  • Service Providers: With third-party partners who assist in delivering our services (e.g., background check providers, payment processors, IT services).
  • Legal Compliance: If required by law, regulation, or legal request, or to protect the rights, safety, or property of BBBS and its program participants.
  • Program Partners: With schools, child welfare organizations, and community groups to enhance mentorship services.

5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights & Choices
You have the following rights concerning your personal data:

  • Access & Correction: Request access to or correction of your personal information.
  • Opt-Out of Marketing: Unsubscribe from promotional emails by contacting us directly.
  • Deletion Request: Request the deletion of your personal information where applicable under the law.

To exercise any of these rights, please contact us at our office at Bermudiana Arcade, 3rd Floor, 27 Queen Street, Hamilton HM 11, or call 441-232-2802 / 441-537-1217.

8. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any modifications will be effective upon posting on our website.

11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:

  • Big Brothers Big Sisters Bermuda (BBBS)
  • Address: Bermudiana Arcade, 3rd Floor, 27 Queen Street, Hamilton HM 11, Bermuda
  • Phone: 441-232-2802 / 441-537-1217

Thank you for supporting BBBS Bermuda. We are committed to protecting your privacy while fostering meaningful mentorship relationships for Bermuda’s youth.